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Connectivity Availability and Internet Assistance

Family Survey To Assess Internet & Device Needs


To help schools determine which students have an “unmet need” for a connected device and/or internet access for off-campus learning, the PA Association of Intermediate Units (PAIU) and the Penn State Extension have teamed up to release a short survey for public school districts to send to parents.  The survey results will be invaluable in two ways: 1) they will serve as the data collection instrument so schools can successfully apply for the new Emergency Connectivity Fund, and 2) they will inform state and county leaders where Internet is not currently available so funding can be directed towards broadband build-out to those homes.  

Survey Link:



The Emergency Broadband Benefit Program (EBB), a government program to help people who are struggling to pay for internet service due to the pandemic. The program is scheduled to begin on May 12, 2021. This program will help many of your students to obtain internet to participate in distance learning. Following are a few FAQ to help your students and their families navigate the EBB registration process.


What is included in the EBB Program?

Eligible households can receive up to $50 credit on their bill for internet service.


Who is eligible?

A household is eligible if one member of the household:

  1. Receives benefits under the free or reduced-price school lunch program.
  2. Qualifies for the Lifeline program.
  3. Received a Federal Pell Grant.
  4. Meets other income guidelines (visit for complete details)


Where to register:  

Households will need to enroll in this FCC program and receive confirmation they are eligible before they contact their local provider such as Armstrong. After you have applied and received confirmation you will go to Armstrong’s website to enroll in Armstrong’s program at:


Register Online:


Request forms by mail: (FCC Address to request forms and submit for eligibility if online access is not available)

Emergency Broadband Support Center

PO Box 7081

London, KY 40742

For help by phone:

Call for assistance (833) 511-0311 (Seven days a week, from 9 AM to 9 PM)


Please note this is only a brief overview of the program. For complete details please visit: